SUPPORT & HELP

Use the documentation for integration details or submit the form for product, account, billing, and security questions.

Quick Start

Create a session and connect the browser SDK.

API Reference

Review authentication, session fields, and current limits.

Status

See whether public service telemetry is available.

Security reporting

Select Security Report below and describe the affected page or service, the issue and safe reproduction steps. Reports are stored for review by authorized staff.

Do not include credentials or private customer data, disrupt service, access another person’s account or publish an unresolved issue. This reporting channel does not grant permission to test systems.

CONTACT SUPPORT

FREQUENTLY ASKED QUESTIONS

How do I get started?

Create an account and API key, then follow the Quick Start. Your backend creates a session and returns time-limited gateway and renderer credentials to the browser.

What are the default limits?

New API keys default to 60 requests per minute and 1,000 per hour. The pay-as-you-go plan currently allows five concurrent sessions. Per-key limits cannot exceed the selected plan's ceiling.

How is pay-as-you-go billing calculated?

Pay-as-you-go usage is calculated from active session duration, with no monthly base fee and a $10 signup credit. Rates are not published during the beta; the dashboard shows your rate before you start a session.

Where can I see session performance?

The dashboard records session, usage, latency, and error telemetry. A public real-time status feed is not currently available.

How do I report a bug or security issue?

Use the support form and select Bug Report for product defects or Security Report for vulnerabilities. For a security issue, include reproduction details but do not submit secrets, API keys, or private customer data.